Ms. Daisy- English speaking
Situated on the picturesque shore of Hanoi s largest lake, the Sheraton Hanoi Hotel is only 15 minutes from the city centre and 45 minutes from the airport. This prime position offers the peaceful solitude of the lush gardens, sweeping lawns, and tranquil courtyards whilst having the convenience, bustle, and excitement of downtown Hanoi only minutes away. Our spacious guest rooms offer a touch of luxury in which to relax, with high ceilings and large windows offering spectacular views of the West Lake.
Executiveve Rooms & Preferred Rooms:
The Sheraton Hanoi Hotel s 37 square meters Executive Rooms feature large marble bathrooms with separate bathtub and all rooms with the signature Sheraton Sweet Sleeper bed. With a large working area, writing desk, and High Speed Internet Access available to help you stay connected to those back home.
Allocated on higher floors, our Preferred Rooms with traditional-style décor combined between local Vietnamese and French colonial influence, high ceilings, and large bay windows with spectacular views of West Lake offers guests a warm, comfortable feeling.
Lake View Room and/or City View Room
High Speed Internet Access in All Guest Rooms (Charge)
Separate Bath and Shower Stall in spacious bathroom
Iron/Ironing Board
The Sheraton Sweet Sleeper Bed
Connecting Rooms Available
International Direct Dialing
Wireless High Speed Internet Access in All Guest Rooms (Charge)
In-Room Electronic Safe - Hairdryer
Satellite Channels - Signature Bath Amenities
Coffee and Tea Maker - Wake-up Service
Adjoining Rooms - Cable Channels
Turndown Service - Free Daily Newspaper (Local)
Refrigerator - Individual Climate Control
Executive Club Rooms:
Located on Levels 14 - 18, the Sheraton Hanoi Hotel s Executive Club Rooms feature butler services and complimentary Internet access. Guests on our Club floors also enjoy access to the 24-hour Executive Club Lounge, located on Level 17. A private outdoor terrace provides the perfect setting to enjoy a sunset cocktail or morning coffee overlooking the lake. In the lounge you ll enjoy continental breakfast, evening drinks and canapés, and refreshments throughout the day. Internet stations provide complimentary High Speed Internet Access and wireless Internet access is also available as well as a private meeting room. Free High Speed Internet access in Club Lounge and all Executive Club rooms. Added benefits:
Free local calls & Internet Access in guest room and/or Wireless Access at the Executive Club Lounge
Complimentary Continental breakfast served in the Executive Club Lounge located on the 17th floor or full buffet breakfast in Oven D or located on the lobby level.
Evening cocktails served daily from 5:30pm - 8pm in the Executive Club Lounge.
Complimentary non-alcoholic beverages served throughout the day in the Executive Club Lounge.
Private check-in and check-out in the Executive Club Lounge with Butler Service.
Complimentary pressing of 3 garments daily (not accumulative).
A selection of international Newspapers and Magazines available in Executive Club Lounge.
Complimentary shoe shine service available.
Suites:
Experience Sheraton Hanoi Hotel s luxurious suites where you can enjoy the comfort of home and warmth with customized services that distinguishes us. The spacious Imperial Suite ( the best suite in the hotel with 176m 2 in area. Both bedrooms and living room overlook the lake) , Presidential Suite (bedrooms and living room overlook the lake in 129m 2) , Ambassador Suites (bedrooms and living room overlook the lake in 112m2)and Executive Suites with from 67 to 176 square meters feature separate living and bedroom areas, in addition to oversized bathrooms with premium amenities in a warm and relaxing atmosphere. Added benefits:
Complimentary Local Calls & Internet Access in guest room and/or WIFI at the Executive Club Lounge
Use of a work station for 20 minutes, inclusive 5 pages of printing (non accumulative)
Complimentary Continental breakfast served in the Executive Club Lounge located on the 17th floor or full buffet breakfast in Oven D or located on the lobby level.
Evening cocktails served daily from 5:30pm - 8pm in the Executive Club Lounge.
Complimentary non-alcoholic beverages served throughout the day in the Executive Club Lounge.
Private check-in and check-out in the Executive Club Lounge with Butler Service.
Complimentary pressing of 3 garments daily (non accumulative).
A selection of international Newspapers and Magazines available in Executive Club Lounge.
Complimentary shoe shine service available.
Complimentary Fitness Facility
Lighted Outdoor Tennis Court
Business Center
Cash Machine (ATM)
Dry Cleaning Service
Laundry/Valet Service
Wireless High Speed Internet Access in Public Areas (Charge)
Wireless High Speed Internet Access in Business Center by Request (Charge)
Billiards
Limousine Service
Live Entertainment
Luggage Storage
Babysitting Service
Free Shuttle Service to Downtown (Limited)
24-Hour Concierge Service
Gift Shop - Jewelry Shop
Massage - TreatmentsSauna - Jacuzzi
Outdoor Swimming Pool
The Oven D Or
The Oven D’Or offers an informal and relaxed environment with an International buffet and à la carte menu, including European and Vietnamese specialties. Amazing dessert buffets and creations by the Executive Chef.
Hemisphere s
Hemispheres, our signature restaurant, offers a creative and unique fusion of Vietnamese cuisine. The extensive menu includes an array of local and imported produce including seafood. Dine inside or outside on the terrace overlooking West Lake.
Nutz Bar
Nutz Bar is a lively bar and restaurant with a great atmosphere and a menu of gourmet pizzas and other snacks. Here, the mood changes from an informal dinner venue to a vibrant night spot with live entertainment.
The Lobby Lounge
The Lobby Lounge is the focal point of our magnificent reception area. This warm and inviting lounge offers a place to relax, unwind, and enjoy a cocktail, snack, or elegant afternoon tea after a busy shopping day or a city excursion.
Meeting & Events
Sheraton Hanoi Hotel is a great choice for your next event with our fine facilities, modern equipment, and warm, friendly service. The showcase of our meeting facilities – the pillar-free Song Hong Grand Ballroom – can welcome up to 550 guests. With a ceiling height of seven meters and the ability to break into three separate rooms, it is ideal for meetings, weddings, and exhibitions.
For those looking for a smaller venue, our boardroom is great for intimate meetings. Song Da with its soaring windows overlooking the gardens and West Lake, offers an abundance of natural light, and can be divided into three equal sized areas to accommodate multiple functions at the same time.
Apart from the excellent meeting venue, all facilities offer the latest in technology including wireless High Speed Internet Access, a state-of-the-art sound system, LCD projectors, technical assistance, and a hospitality desk to provide you with personalized support.
With our stunning lakeside Terrace, Pagoda Garden, Nutz Terrace, and an internationally experienced conventions team, we will ensure that you’ll find everything you need for your cocktail parties and special events. You can choose from a selection of pre-planned themes or together we can bring your ideas to life in first-class Sheraton style. A Vietnamese cultural show can also be included to give meeting and incentive delegates a taste of local culture.